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TAPE QUESTIONS

What is the difference between polypropylene and PVC tape?
Our 1.9 mil polypropylene tape is a standard duty tape recommended for sealing cardboard boxes under 30lbs. It has a glossy finish in appearance. This economical packing tape has a quick tack adhesive and is commonly recognized by its crackling noise when pulled from the roll.
Our 2.2mil PVC tape is a heavy duty tape recommended for sealing boxes over 30lbs. PVC has a flatter finish in appearance compared with polypropylene. It has a strong adhesive component and is also known as the quiet tape for its smooth release from the roll. It can be used on multiple surface types.

Please see our Product pages for more information and pricing.

What different adhesives are available?
Our Polypropylene and PVC tapes are hot melt. We also provide acrylic adhesive.
Please call for pricing.



LOGO AND ARTWORK QUESTIONS

Will I be charged extra for additional text or logo?
We do not charge extra for additional text or logo(s). The cost of your plate is determined by the number of inks you use and the length of the print job.
Anything over 7 ¼” is considered oversized.

How long is the print area?
Including the repeat space the printable area is 14 11/16” in length. Anything over 7 1/4 " is considered oversize and additional charges apply.

How many inches wide can you print on a 1, 2 or 3 inch tape?
1” = ¾”
2”= 1 ¾”
3” = 2 ¾”

How small can my repeat space be? (Repeat space defined as the distance from the end of your image to where it restarts)
The smallest repeat space is ¼”. For more information regarding continuous prints please contact a sales representative.

I am going to download my logo for my customized tape. What type of files are acceptable?
We prefer the following formats:
Vector: .AI, .PDF, or EPS. Please convert all fonts to outlines as we use Adobe Illustrator.
We also accept the following formats:
Raster: .PSD (CS2), .JPG, .PNG, .BMP, OR .TIF
The higher the dpi the better. 600 dpi or higher is great! We can absolutely use 300 dpi but your logo might print with a jagged edge. Jagged edges will be noted in the electronic proof we send to you for your final authorization.




INK AND PRINTING QUESTIONS

What are the standard colors offered?
We offer the following colors at no charge: Yellow PMS 108, Orange PMS 165, Red PMS 199, Green PMS 347, Gray PMS 431, Burgundy PMS 222, Brown PMS 476, Process Blue, Reflex Blue, Black and White.

Can you print multiple colors? If so, what are the minimums?
Yes, we print up to 3 colors. Minimums are as follows:
1-color prints require a minimum of 1 case.
2 color prints require a minimum of 2 cases
3 color prints require a minimum of 5 cases
Paper tape starts at a 5 case minimum for 1 ink.

Do you offer PMS color matches? Is there a charge and what is the minimums?
There is a charge for a PMS color match due to the fact that our production department has to mix the custom color for each order. The minimum order for a color match is 5 cases.

What is reverse printing and what is the price?
Reverse printing is when the background of the design is printed instead of the design itself. For example a typical print job of black text on white tape would be reverse printed as white text with a black background. Any design that takes up 50% or more of the surface of the tape is considered reverse printing.
Extra surcharges apply for reverse printing. Please call for pricing.

Do you offer flood coating? If so what are the minimums?
Flood coating is when white tape is printed entirely with the first color of choice before the logo is printed with the second ink color of choice. The minimum order quantity is 4 cases. A custom ink mix charge would apply if a standard ink colors is not used. Extra surcharges apply for flood coating. Please call for pricing.




MISCELLANEOUS QUESTIONS

I need to talk to someone about my proof. What are your hours?
We are open Monday to Friday, 9-5 EST. Our phone number is 1-800-992-1522. We’d love to hear from you.

What are your lead times?
Production usually runs around 3 weeks plus shipping time. To ensure you don’t run out of tape please consider placing your order 3-4 weeks in advance. If you need it sooner than that, please let us know. We will do our best to accommodate your date.




SHIPPING QUESTIONS

Can I use my UPS or FedEx account for shipping?
Please feel free to offer your shipping account # for the courier of your choice. If you do not have your own UPS or FedEx account, your order will be shipped via UPS Ground. Larger orders are shipped via truck.

Do you offer blind shipping for distributors?
Yes, please contact a salesman to inquire about blind shipping options.